Location: NCR – Pasig City Description: .College graduate of Communicaion Arts course .With at least 6 months to 1 year call center experience .With background in hotel or bank customer service .Willing to work on night shifts .Good command in oral and written English .Well modulated voice .Analytical/Problem solver .Confident .Fast Learner .Team Player .Good typing skills .Computer savvy and knolwedgeable in MS Office .Can easily adapt with changes in the process Apply to this job
Location: NCR – Quezon City Description: -Provide high quality service to block of clients responding effectively to questions, issues and problems -Resolve or negotiate “win-win” solutions to client issues or by consulting with appropriate resources -Contribute to the work systems improvement of REQUIREMENTS : – Must be graduates of any 4-year course; preferably business course – Must be analytical and trainable. – Must have excellent English communication skills. – Must be knowledgeable with different computer applications
Location: NCR – Pasig City Description: – Preferably college graduate – Excellent communication skills (both verbal and written) – At least 6 months of call center experience – Ability to multi-task – Good analytical skills – Good typing skills – Willing to work on graveyard shifts and extended hours Apply to this job
January 19, 2010 | Posted in
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Location: Description: • Process inbound calls to effectively meet customer needs within established productivity goals and turnaround times • Follow established guidelines in providing customers accurate information using various system tools. • Meet the service, quality and quantity standards set by the Business Unit and the Management • Update client information on the system as required • Escalate issues to Management to ensure customer expectations are met when standard procedures are inadequate in meeting specific needs • Demonstrate sensitivity, empathy, responsiveness and creativity to ensure customer satisfaction – CCA s would be responding to health insurance inquiries • Network throughout the organization to engage supporting units in delivering solutions REQUIREMENTS : • Must be college graduate • Must have good comprehension skills; able to absorb, analyze and apply medical and mathematical concepts with the use of the computer and various system tools (medical background not necessary) • Fluent / Proficient in spoken and written English; can express ideas clearly and concisely • Detail-oriented even when under time-constraints • Analytical problem-solving skills • Team-oriented yet able to work independently.
January 19, 2010 | Posted in
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Location: NCR – Mandaluyong City Description: Start up company looking for qualified candidates ASAP Duties include: – Make outbound and receive inbound calls.
